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What is ACH payment?

Since you are creating an electronic form of your physical check your bank has to match the routing and account numbers you select or the payment will get declined & returned. Soon as the ACH orders are processed it usually takes 5 business days to clear. We currently ship ACH orders out in 3 business days from the time that you order. This is subject to change and will become faster as time goes on.

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Can I Use a Credit Card over the Phone?

At this time we do not accept Credit Card payments over the phone. This may change in the future and as it does we will keep you notified.

Credit Cards, PayPal or other form of payments, besides eChecks (ACH), are not accepted for this industry.

Can I Use COD as a Form of Payment?

Sorry, we currently do not accept COD’s. This may change in the future.

What other Form of Payment can I Use?

We are currently exploring other forms of payment we can accept to reduce the time from order to delivery. We will keep you notified soon as we complete the infrastructure necessary to accept other forms of payment

Currently no other form of payment including Credit Cards are allowed for our industry..

How is My Product Shipped?

We use USPS First Class and USPS Priority to ship depending on the weight and dimensions of the package.

First Class usually is delivered from 2 to 5 business days from the time of shipment.
Priority Mail usually is delivered from 2 to 3 business days from the time of shipment.

When will My Order be Shipped?

Because we currently can accept ACH and e-Check payments, it takes up to 5 business days for your payment to clear from the time of your order. Once payment has cleared we ship the order out within 3 business days.

No other form of payment is accepted for our industry at this time.

What is Kratom?

Kratom, or Mitragyna Speciosa, is a tree native to countries such as: Malaysia, Myanmar, Papua New Guinea, and Thailand. It is best known for the leaves which distribute over 40 different psychoactive compounds. Farmers harvest Kratom leaves from these trees where they then begin the process of cultivation, drying, and crushing.

Kratom leaf is ground into a fine powder (or crushed if desired) to be consumed several different ways. Kratom is not currently approved by the FDA and several states have already banned this plant.

Is Kratom Legal in My State/County/City

Kratom is legal in all but the States, Counties and Cities listed below: Any order from these areas that have banned Kratom will be cancelled.

  • Alabama
  • Arkansas
  • Indiana
  • Rhode Island
  • Tennessee
  • Vermont
  • Wisconsin
  • Washington DC
  • Alton (IL)
  • Sarasota County (FL)
  • San Diego (CA)

Still have Questions? Contact Us