FAQ
Partnering with credit card processors willing to work with kratom is extremely difficult. We appreciate your understanding and patience as we keep adding and deleting partnerships with certain processors.
Credit/Debit Card
What’s accepted:
- All major credit cards. AMEX and Discover are available in certain States.
What will show the charge coming from on my card statement:
- 36 CIRCLES and/or Payless Kratom
Peer to Peer (P2P)
You’ll receive an email with our information for the different payment platforms we use once you place an order.
Platforms used:
- Cash App only.
- No Zelle, Venmo, PayPal or any other Peer to Peer platforms.
Order Processing & Shipping
Get your order fast! Most orders leave our warehouse on the same day*. Choose convenient home delivery with discreet packaging or pick up at over 24,000 locations nationwide.
Learn more on our SHIPPING PAGE
*If ordered before 1 pm PST, most orders will ship the same day but may take up to 2 business days to process
We have teamed up with Orange Shipping Protection to protect your purchase from being lost, stolen or damaged. This service is ON by default. If you turn it OFF then you assume all the risk of your order being stolen, lost or damaged.
We have teamed up with Orange Shipping Protection to protect your purchase from being lost, stolen or damaged. This service is ON by default. If you turn it OFF then you assume all the risk of your order being stolen, lost or damaged.
About Kratom
Originally known as Mitragyna Speciosa but more commonly known as Kratom, this tropical evergreen tree is from the Rubiaceae Family. The Rubiaceae Family is also home to another well-known plant – coffee! The different strains of Kratom originate from the various vein colors that grow in the plant, creating the names “red”, “green”, and “white”.
The effects of Kratom are similar to that of its cousin, coffee. With a smaller amount, you’ll receive the properties that give you energy and focus throughout your day. It may also decrease appetite.
When you increase the amount, you may begin to feel euphoric or extremely calm. This level has also been known to work well for relief.
Kratom leaf is ground into a fine powder (or crushed if desired) to be consumed several different ways. Kratom is not currently approved by the FDA and several states have already banned this plant.
The “active ingredients” in kratom—mitragynine and 7-hydroxymitragynine—interact with the same brain receptors as opioids. Like opioids, repeated use of kratom, may potentially be, habit-forming, addictive and result in withdrawal symptoms like irritability, anxiety, difficulty concentrating, sleep disturbance, and among others. Always follow recommendations and instructions of the manufacturer.
Please be responsible and follow manufacturer instructions and consult with a healthcare provider before deciding Kratom or 7-OH is for you.
By law we are forbidden to give any recommendations or instructions on the use of Kratom.
We do not ship to the following states, cities and counties in the US where Kratom is banned.
Alabama
Arkansas
Oceanside, California
San Diego, California
Denver, Colorado
Parker, Colorado
Monument, Colorado
Sarasota County, Florida
Jerseyville, Illinois
Alton, Illinois
Glen Carbon, Illinois
Edwardsville, Illinois
Indiana
Ascension Parish, Louisiana
Rapides Parish, Louisiana
Lowell, Massachusetts
Multiple Cities & Counties in Mississippi – Please check with your local laws.
Rhode Island
Vermont
Wisconsin
We hope this will change soon as some States are debating to lift the ban.
Any questions that we missed?
Our customers have questions, and we have the answers. These are our most frequently asked questions, but if we missed one of yours contact us and well get back to you shortly. We will refuse to answer any questions pertaining to instructions or recommendations on kratom as this is forbidden by law.